Wednesday, July 20, 2011

[Avid-L2] Re: OT: Sony, Avid - let's get a meeting... (AMA, XDCam, etc...)

 

Dave
Did some checking for you on your post. Sicne AMA doesn't use drivers, I assumed that you are talking about the Plug-In installers.

The plug-in installers on the AMA page are correct – those are the updated plug-ins. What you are referring to is that for v5.5.2, you have to install them manually now – which we call out in the article.

I'll ask that a note be added to that page.

Marianna

--- In Avid-L2@yahoogroups.com, "mariannamontagu" <marianna.montague@...> wrote:
>
> Dave,
>
> Happy to fix this and determine how it happened.... You know you can email one of us at Avid ( Frank, Dave C., me etc...) when you stumble upon an issue or problem like this so we can fix it.
>
> Yeah, it shouldnt happen but even the product/web folks are human and make mistakes. Can't fix them if we dont know about them and if we bypass a post of 2 on the L2 we might have missed this one.
> Ping me next time.
>
> Off I go to get this righted....
> marianna
>
> --- In Avid-L2@yahoogroups.com, "Dave Spraker" <avid@> wrote:
> >
> > So.
> >
> >
> >
> > - Avid has the wrong Sony XDCam AMA drivers on the main AMA download page
> >
> > http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=394827
> >
> > (although support has a manual procedure and the right ones in the KB,
> > thanks Terry)
> >
> >
> >
> > - Avid has TOTALLY the wrong web page link in the READ ME for the qualified
> > drivers for XDCam devices - such as the PDW-U1 drive - sending you to the
> > consumer site (page 28)
> >
> >
> >
> > - Sony's main software download site is now down until at least 7/25
> >
> > https://www.servicesplus.sel.sony.com/UnderMaintenance.aspx
> >
> >
> >
> > - Sony does have in addition a very nice page on their XDCam Microsite page
> > with the correct AMA driver - but not the correct VFAM driver for the U1
> >
> > http://pro.sony.com/bbsc/ssr/micro-xdcam/resource.downloads.bbsccms-assets-m
> > icro-xdcam-downloads-XDCAMSoftwareDownload.shtml#apps
> >
> >
> >
> > .and this is progress.
> >
> >
> >
> > Dave Spraker
> >
> >
> >
> > spraker.tv/blog <http://spraker.tv/blog/>
> >
> > advancedbroadcastsolutions.com <http://www.advancedbroadcastsolutions.com/>
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>

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