Yes, last year. Took months to resolve (but Marianna did so in the end). I think they have more than one database and they are not synchronised.
+44 7973 543660
On 5 Sep 2016, at 04:59, pale.edit@gmail.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:Ugh...
I have a valid support contract (expires 7/30/2017) yet MC 8.6.2 thinks my contract expired 7/30/2016 and now refuses to launch. FOR F#$@S SAKE, IT SAYS MY SUPPORT CONTRACT IS VALID RIGHT THERE IN THE APPLICATION MANAGER, but MC seems to not feel like believing it.
Anyone ever seen this happen?
J
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Posted by: Roger Shufflebottom <rogershuff@yahoo.co.uk>
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