Tommy and Marianna
OK, this is really helpful advice! Especially knowing the Avid product
may have the same issues, and for Tommy's first hand experience input!
Will try these things -- especially the SDI/HDMI conversion...
Tim Selander
Japan
P.S. Concerning that Marianna's email bounced... what else has not been
getting thru :-/
On 2024/06/07 1:08, Tommy D. M. Pham via
groups.io wrote:
> I can confirm that on our MacStudio M1's, we're running Monterey, MC
> 22.12.9, and reverted back to Desktop Video 12.3.1 and it's a lot more
> stable. We still have the sync drift on long sequences, but a far less
> beachball/crashing.
>
>> Possible work arounds:
>>
>> * Set BMD desktop video setup – Default video standard to match the
>> project. Might help – not sure - Doesn't help
>> * Use different HDMI monitor. Some are faster than others when sync
>> lock goes away. - Will still loose sync lock
>> * Use SDI Monitor until this is fixed - Works
>> * Use SDI to HDMI converter and connect SDI to BMD device (instead
>> of HDMI). Not sure if this helps or not. - Converter works perfectly
>> * Use Intel based Macs with older BMD driver that does not have this
>> problem. - Hahaha, so downgrade? LOL
>>
>
>> On Jun 6, 2024, at 7:21 AM, Marianna <
marianna.montague@avid.com
>> <mailto:
marianna.montague@avid.com>> wrote:
>>
>> Hi Tim…..
>> I tried to email you directly, but it bounced back ☹
>> I touched base with our hardware engineer last week on this topic
>> and the stability issues are with all 3 - BMD, AJA and Avid - at this
>> time.
>> Possible work arounds:
>>
>> * Set BMD desktop video setup – Default video standard to match the
>> project. Might help – not sure
>> * Use different HDMI monitor. Some are faster than others when sync
>> lock goes away.
>> * Use SDI Monitor until this is fixed
>> * Use SDI to HDMI converter and connect SDI to BMD device (instead
>> of HDMI). Not sure if this helps or not.
>> * Use Intel based Macs with older BMD driver that does not have this
>> problem.
>>
>> Ping me back with ?
>> The issue you seem to be having might be a combination of a BMD device
>> and the HDMI monitor you are using.
>> Marianna
>> *Marianna Montague*
>> Sr. Director, Customer Experience and Community
>> t +1 (978) 640-5215 | m +1 (813) 493-6800
>>
marianna.montague@avid.com <mailto:
marianna.montague@avid.com>
>> *Avid*| *Remote - Florida*
>> United States Of America
>>
www.avid.com <
http://www.avid.com>
>>
>>
>> <image001.png> <
https://www.avid.com/>
>> <image002.png> <
https://twitter.com/avid>
>>
>> <image003.png> <
https://www.facebook.com/Avid/>
>>
>> <image004.png> <
https://www.instagram.com/avidtechnology/>
>>
>> <image005.png> <
https://www.linkedin.com/company/avid-technology/>
>>
>
>
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