Thursday, June 6, 2024

Re: [Avid-L2] What is the current video hardware?

Tommy and Marianna

OK, this is really helpful advice! Especially knowing the Avid product
may have the same issues, and for Tommy's first hand experience input!

Will try these things -- especially the SDI/HDMI conversion...

Tim Selander
Japan

P.S. Concerning that Marianna's email bounced... what else has not been
getting thru :-/



On 2024/06/07 1:08, Tommy D. M. Pham via groups.io wrote:
> I can confirm that on our MacStudio M1's, we're running Monterey, MC
> 22.12.9, and reverted back to Desktop Video 12.3.1 and it's a lot more
> stable. We still have the sync drift on long sequences, but a far less
> beachball/crashing.
>
>> Possible work arounds:
>>
>> * Set BMD desktop video setup – Default video standard to match the
>> project.  Might help – not sure - Doesn't help
>> * Use different HDMI monitor. Some are faster than others when sync
>> lock goes away. - Will still loose sync lock
>> * Use SDI Monitor until this is fixed - Works
>> * Use SDI to HDMI converter  and connect SDI to BMD device (instead
>> of HDMI).  Not sure if this helps or not. - Converter works perfectly
>> * Use Intel based Macs with older BMD driver that does not have this
>> problem. - Hahaha, so downgrade? LOL
>>
>
>> On Jun 6, 2024, at 7:21 AM, Marianna <marianna.montague@avid.com
>> <mailto:marianna.montague@avid.com>> wrote:
>>
>> Hi Tim…..
>> I tried to email you directly, but it bounced back ☹
>> I touched base with our hardware engineer last week on this topic
>> and the stability issues are with all 3 -  BMD, AJA and Avid - at this
>> time.
>> Possible work arounds:
>>
>> * Set BMD desktop video setup – Default video standard to match the
>> project.  Might help – not sure
>> * Use different HDMI monitor. Some are faster than others when sync
>> lock goes away.
>> * Use SDI Monitor until this is fixed
>> * Use SDI to HDMI converter  and connect SDI to BMD device (instead
>> of HDMI).  Not sure if this helps or not.
>> * Use Intel based Macs with older BMD driver that does not have this
>> problem.
>>
>> Ping me back with ?
>> The issue you seem to be having might be a combination of a BMD device
>> and the HDMI monitor you are using.
>> Marianna
>> *Marianna Montague*
>> Sr. Director, Customer Experience and Community
>> t +1 (978) 640-5215  |  m +1 (813) 493-6800
>> marianna.montague@avid.com <mailto:marianna.montague@avid.com>
>> *Avid*| *Remote - Florida*
>> United States Of America
>> www.avid.com <http://www.avid.com>
>>
>>
>> <image001.png> <https://www.avid.com/>
>> <image002.png> <https://twitter.com/avid>
>>
>> <image003.png> <https://www.facebook.com/Avid/>
>>
>> <image004.png> <https://www.instagram.com/avidtechnology/>
>>
>> <image005.png> <https://www.linkedin.com/company/avid-technology/>
>>
>
>


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