Hi Bart,
That makes sense, of course. However, the current change in the licensing system is being combined with a huge clean-up. There used to be separate databases for licenses sold in the online store and licenses sold through VARs. The way they are going about that now means all licenses will be consolidated into Avid Master Accounts. That means that after this initial hurdle, things should be easier to oversee and manage – both for the end user and for Avid.
I'm pretty amazed by how fast Customer Support is handling all this.
J
On 25 dec. 2014, at 13:22, Bart van den Broek
bart@filmdoc.nl [Avid-L2] <
Avid-L2@yahoogroups.com> wrote:
> I can't imagen Avid is making money when every upgraded license needs a support employee to get it working...
>
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