Re: [Avid-L2] double registration message

Go to the Download section of the site. There should be a link on the
right-hand side of the page. There used to be one, anyway.

But it looks like Marianna is on the case, anyway!

On 6/23/10, fallendown79 <fallendown79@yahoo.com> wrote:
> Thanks, Rob. But where do I find the versioner lookup? I did a search of
> that on the Avid site and got some PDF thing about the XD cam.
>
> --- In Avid-L2@yahoogroups.com, Robert Lawson <avidrhl@...> wrote:
>>
>> Plug your system ID into the versioner lookup. If it is accepted, then
>> you can update your dongle to v5.
>>
>>
>>
>> On 6/22/10, fallendown79 <fallendown79@...> wrote:
>> > I just installed MC5 on my iMac. I went to register it, but once I put
>> > in
>> > all my info, I got a message about double registration.
>> >
>> > Last month, I upgraded to MC4 after I bought the iMac, with the
>> > knowledge
>> > that when MC5 came out, I'd get a free upgrade. But I didn't register
>> > MC4
>> > until last week, when I found I could not download the upgrade without
>> > having done so.
>> >
>> > So when I installed MCS, it asked if I wanted to use my dongle and I
>> > said
>> > yes. But then it said I was not a licensed user. But my dongle had been
>> > upgraded when I installed MC4. The message said to contact an Avid rep,
>> > but
>> > it did not tell me who. So I called the sales and info line. The guy
>> > there
>> > told me I needed to register it. And when I did, that's when it told me
>> > about the double registration.
>> >
>> > I definitely specified that I was registering MC5. So I am not sure
>> > what
>> > the problem is or how to get it solved.
>> >
>> >
>>
>>
>> --
>> ---
>> Rob Lawson
>> System Administrator, ACSR ISIS, Windows & Interplay
>> CBS News
>>
>
>
>

--
---
Rob Lawson
System Administrator, ACSR ISIS, Windows & Interplay
CBS News

------------------------------------

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