[Avid-L2] Re: double registration message

Thanks, Rob. But where do I find the versioner lookup? I did a search of that on the Avid site and got some PDF thing about the XD cam.

--- In Avid-L2@yahoogroups.com, Robert Lawson <avidrhl@...> wrote:
>
> Plug your system ID into the versioner lookup. If it is accepted, then
> you can update your dongle to v5.
>
>
>
> On 6/22/10, fallendown79 <fallendown79@...> wrote:
> > I just installed MC5 on my iMac. I went to register it, but once I put in
> > all my info, I got a message about double registration.
> >
> > Last month, I upgraded to MC4 after I bought the iMac, with the knowledge
> > that when MC5 came out, I'd get a free upgrade. But I didn't register MC4
> > until last week, when I found I could not download the upgrade without
> > having done so.
> >
> > So when I installed MCS, it asked if I wanted to use my dongle and I said
> > yes. But then it said I was not a licensed user. But my dongle had been
> > upgraded when I installed MC4. The message said to contact an Avid rep, but
> > it did not tell me who. So I called the sales and info line. The guy there
> > told me I needed to register it. And when I did, that's when it told me
> > about the double registration.
> >
> > I definitely specified that I was registering MC5. So I am not sure what
> > the problem is or how to get it solved.
> >
> >
>
>
> --
> ---
> Rob Lawson
> System Administrator, ACSR ISIS, Windows & Interplay
> CBS News
>

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