Re: [Avid-L2] PERPETUAL VS ANNUAL SUBSCRIPTION

On Thu, Nov 7, 2024 at 08:51 AM, Terstar wrote:

Thanks, Marianna. I have a case number ( 04886798) with Avid Customer Care that I started 2 days ago, when I mistakenly renewed my Perpetual license. If you wouldn't mind, would it be possible for you to facilitate the refund of the Perpetual renewal, so that I can purchase an Annual MC Ultimate subscription? As I understand it, the Ultimate subscription comes with Transcript Tool, Phrase Find, and Script Sync, and is actually cheaper than the renewal of my Perpetual license. I currently have Mac OS 14.4 with MC 2024.10.

Thank you,

Terry

 

Terry

Absolutely - happy to help and will get this over to the web team now with my approval.

Marianna

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