Tuesday, April 6, 2021

Re: [Avid-L2] Error on Close

At least you have a workflow now.  :-)  --J.B.

craigacm via groups.io wrote:
> Here's my weird "Avid Quit Unexpectedly" saga...
> It has happened intermittently but quite often (MC 2018.12) for a long
> time.  But recently, it became a chronic problem with one particularly
> project.  And, it started happening when you first opened the project
> and the timeline was loading.  This locked me out of the project.  I
> could open a new project, import the bin from the old project, and as
> soon as I tried to open the sequence in that bin, it would immediately
> "Quit Unexpectedly" and lock me out of the new project as well.  Avid
> Support took contol of my computer, generated tech information that I
> uploaded to them and we traded emails for almost 3 weeks about this
> problem.  On a whim, I sent the "bad" project to a colleague who has
> an Avid -- it opened fine on his system and the sequence played fine. 
> I then asked him to send the same project back to me -- I loaded it
> and the "Quit Unexepectedly" did not happen on my system!  Something
> in a master clip in that sequence must have been doing it (it wasn't
> media because it would Quit Unexepectedly even with the media offline)
> and somehow running thru his system miraculously fixed the issue.  Do
> you believe in miracles?
> Craig
>




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