| | Dear Valued Creative Cloud Customer, | | | | We have an update to share with you regarding Creative Cloud version download availability. For customers who have not yet updated to the latest version of Creative Cloud, please note that you are no longer licensed to use certain older versions of the applications or deploy packages containing these older versions. We ask that your organization discontinues all usage of the unauthorized products listed in the table below, and instead update to the authorized versions provided. You will continue to receive all the value that Creative Cloud has to offer, but with more advanced features, capabilities and security. | | | | Please be aware that if you continue to use or deploy these unauthorized versions of Creative Cloud, you may be at risk of potential claims of infringement by third parties. | | | | Here's what to do next:- If your users have self-service access to Creative Cloud via the CC Desktop App, you should encourage them to upgrade their software.
- If you package and deploy products to your users, then you should go to the Adobe Admin console and create new packages from the versions available.
- Finally, we advise that you un-install unauthorized versions and delete pre-existing packages to prevent future accidental deployments.
| | | | Adobe's Customer Support organization is available to answer any questions about upgrading your Creative Cloud software. Please contact them directly should you have any questions. We apologize for the inconvenience and thank you in advance for your cooperation. | | | | Regards,
The Adobe Team | |
| | Please note: If a product is not listed in the table below, all versions continue to be authorized. All version numbers listed below are as they appear in the Adobe Admin Console, Creative Cloud Packager and Creative Cloud Desktop App. | | | | | Product | Authorized Major Product Versions & all dot releases | Unauthorized Major Product Versions & all dot releases | | Photoshop | CC 20, CC 19, CC 18.1.7 | CC 18.1.6 and prior, CC 17, CC 16, CC 15, CC 14, 13 | | InDesign | CC 14, CC 13, CC 12, CC 11, CC 10 | CC 9, 8 | | Premiere Pro | CC 13, CC 12 | CC 11, CC 10, CC 9, CC 8, CC 7, 6 | | Media Encoder | CC 13, CC 12 | CC 11, CC 10, CC 9, CC 8, CC 7, 6 | | After Effects | CC 16, CC 15 | CC 14, CC 13, CC 12, 11 | | Animate | CC 19, CC 18 | CC 16, CC 15, CC 14, CC 13, 12 | | Audition | CC 12, CC 11 | CC 10, CC 9, CC 8, CC 7, CC 6, 5 | | Lightroom Classic | CC 8, CC 7, CC 6.1.4 downloaded after 03/13/2019 | CC 6, CC 5, CC 4 | | Bridge | CC 9, CC 8 | CC 7, CC 6 | | Prelude | CC 8, CC 7 | CC 6, CC 5, CC 4, CC 3, CC 2, 1 | | SpeedGrade | This product has been discontinued. | CC 9, CC 8, CC 7, 6 | | Captivate | Captivate 2019, Captivate 2017 (10.0.1) | Captivate 2017 (10.0.0) |
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