Hello,
A little over a week ago, I finished an edit on my 2018.4 MC with Mojo DX on MacOS 10.12.6 that'd been incredibly stable for months. And, as it's just me cutting in one suite, I've been using a local USB Seagate for my media, backing up every hour using Carbon Copy Cloner.
It's really been a fantastically smooth and reliable setup.
Then the wheels fell off.
Last Monday, I started a new project - exact same kit, but with the addition of a freshly Mac formatted drive - and I noticed that I was getting a lot of spinning beach balls whilst working in the timeline. They wouldn't hang the app, forcing a quit, but they'd stop me in my tracks for anywhere between five seconds and a minute.
The media had been ingested at a production company's offices - though we had a proven workflow that'd worked on two previous big jobs. But I thought it might be something to do with the project, so I started a new project in Avid and copied the bins in.
No change at all.
I tried using the backup drive that I'd been copying to as my main media drive, having changed the Avid MediaFiles folder on the original drive to hide it from Avid.
This didn't work either.
I tried dragging the original media drive to the bin to unmount it completely.
No difference.
Next, I tried updating Avid to 2018.5, which had just popped up as being available, knowing that if it didn't work, I could easily swap out the iMac for another that I have setup elsewhere.
2018.5 installed fine, but the problems remained.
So I swapped out the iMac on Friday - the replacement iMac had been running Avid perfectly, but sure enough, after a few minutes in its new home, the spinning wheel started on the replacement too.
I then tried plugging in the media drive from my previous project, opened up that previous project, and started moving around a timeline that I knew was fine a couple of weeks back. But no, the spinning wheel appeared.
By then I didn't know what to do, and that's why I started writing this post. I'd tried a new project, a new media drive, software update, new iMac, opened an old project and its media…. But at no point had I actually disconnected the media drive that I'd freshly formatted and installed for the new project. I'd changed the Avid MediaFiles folder so that Avid wasn't looking at the media on the drive, but it was still connected. I'd also tried unmounting the drive by dragging the icon to the bin, but it was always powered, and always connected. I should mention that at this point I didn't restart the Mac after dragging the drive to the bin.
So, as I was starting to write this message, I shut the Avid down, pulled the cables to the new media drive, and restarted. After the restart, everything was just as it should be - no beach balls, and everything was running very nicely.
Anyway, I'm angry at myself for not having the common sense to actually disconnect the drive before I went to all that trouble, but I'm happy beyond words that I got to the bottom of a problem I never knew existed - that a drive that's attached to your Mac - which isn't even referencing Avid media on a dodgy drive - can bring an Avid to its knees. I thought it worth posting, as it might be of use to someone in the future.
Thanks for reading,
Christopher Pitbladdo
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Posted by: DB Industries Avid Edit Suite <avid@digitalbuddy.co.uk>
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