So I figured it out, at least for me. I basically needed an older Pace/iLok installer. I downloaded the stand alone installer for Media Composer v8.6.3 (what I was upgrading from) from the Avid Download Center. You have to extract the zip file at a top level directory on a drive. I use an extra internal drive for this (my E: drive). Then navigate to
E:/Media_Composer_8.6.3_Win/MediaComposer/Installers/MediaComposer/ISSetupPrerequisites/Pace License Support 2.5.2.1034
and run
License Support Win64.exe
Or at least that worked for me.
AS A NOTE:
Before running the older version of the PACE/iLok installer I did run an app called Installer Cleanup.exe from iLok. You can find that when you go to the iLok site and download the latest iLok License Manager installer. After extracting the package if will be in
LicenseSupportInstallerWin64_v3.1.6_r37016/Troubleshooting
Installer Cleanup.exe is supposed to clean up the registry that says that the iLok software is already installed when it's not.
Enjoy,
Jay
On Apr 12, 2017, at 11:48 AM, Dave Spraker <avid@spraker.tv> wrote:From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: Tuesday, April 11, 2017 10:16 PM
To: Avid-L2 <Avid-L2@yahoogroups.com>
Subject: [Avid-L2] My current Avid support failure
Me: The Pace installer is failing to finish it's installation process.
Them: Go to services and make sure the Pace service is running.
Me: The Pace service is not installed because the Pace installer is failing to finish.
Them: Ah, ok, so install the Pace services.
Me: ….. ….. …..
Me: You should give this case to someone else.
Them: We should talk about this more.
This is the abbreviated version, but it pretty much captures the ridiculousness of it all.
Jay
__._,_.___
Posted by: Jay Mahavier <jay_mahavier@earthlink.net>
| Reply via web post | • | Reply to sender | • | Reply to group | • | Start a New Topic | • | Messages in this topic (5) |
Have you tried the highest rated email app?
With 4.5 stars in iTunes, the Yahoo Mail app is the highest rated email app on the market. What are you waiting for? Now you can access all your inboxes (Gmail, Outlook, AOL and more) in one place. Never delete an email again with 1000GB of free cloud storage.
this is the Avid-L2
.
__,_._,___
No comments:
Post a Comment