Thursday, January 26, 2017

Re: [Avid-L2] Another Avid support fail

 

Didn't Archie Bunker get fired for sending a package to Rome, Italy instead of Rome, NY?
 
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Sol Fischler
Editor: Image & Sound
914-525-2579



From: "Jay Mahavier jay_mahavier@earthlink.net [Avid-L2]" <Avid-L2@yahoogroups.com>
To: Avid-L2 <Avid-L2@yahoogroups.com>
Sent: Thursday, January 26, 2017 12:00 PM
Subject: [Avid-L2] Another Avid support fail

 
It's a simple comic tail. Boy has ISIS. They are very happy in Austin, Texas. ISIS has drive failure. But boy has active service contract. Replacement drive goes to Ireland. WTF Avid? WTF?

I call back to support and get told that someone will call me in 5 to 10 min. And……….. NOTHING!

I so very rarely have to ever deal with Avid support for anything, which is good. Everything tends to be very stable. But is this the new state of things with Avid support?

Jay



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Posted by: Sol Fischler <sol.fischler@yahoo.com>
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this is the Avid-L2

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