Thursday, January 26, 2017

[Avid-L2] Another Avid support fail

 

It's a simple comic tail. Boy has ISIS. They are very happy in Austin, Texas. ISIS has drive failure. But boy has active service contract. Replacement drive goes to Ireland. WTF Avid? WTF?

I call back to support and get told that someone will call me in 5 to 10 min. And……….. NOTHING!

I so very rarely have to ever deal with Avid support for anything, which is good. Everything tends to be very stable. But is this the new state of things with Avid support?

Jay

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Posted by: Jay Mahavier <jay_mahavier@earthlink.net>
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this is the Avid-L2

.

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