I just did a clean install of 8.5 on Yosemite, sees my dongle, so runs, but I cannot add New Blue titler till the Application manager connects to AVID. Did the usual, shutdown AvidAppManHelper and cleared the cache files, to no avail. Still App Manager won't connect.
There are numerous posts about this in the Avid Editors of Facebook page as well. Per a post from Billy Wood, after contact with AVID tech support it's apparently an issue with their servers.
Marianna has also been made aware, but is dealing with a personal emergency (dad broke his arm). I'm sure we'll get an update soon.
Dave Hogan
Burbank, CA
On Sunday, February 14, 2016 6:23 PM, "bigfish@pacbell.net [Avid-L2]" <Avid-L2@yahoogroups.com> wrote:
I just checked one of the other systems at work that synced the account last Friday and it said it failed at connecting the account even though the account info was correct there was a server issue and suggested clicking the sync account. I did that and it seems to have connected correctly to the account.
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Posted by: Dave Hogan <mactvman@yahoo.com>
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this is the Avid-L2
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