Friday, February 28, 2014

Re: [Avid-L2] Uninstall Madness

 

This might be a last ditch effort to try, but one of our IT staff members some time ago said that if you have problems uninstalling an application, try to install that version again and immediately uninstall it - I was told that this sometimes works.

A last idea to try before rebuilding your system, I guess.

Ron Loneker, Jr.
Director of Media Services
College of Saint Elizabeth
Mahoney Library
2 Convent Road
Morristown, NJ  07960

Phone:  973-290-4229

FAX:  973-290-4246

e-mail:  rloneker@cse.edu





On Fri, Feb 28, 2014 at 2:56 PM, David Dodson <davidadodson@sbcglobal.net> wrote:
 


I'm having a horrific time trying to do something that should very simple. I'm trying to uninstall MC 7.0.0 so that I can then install 7.0.3. I'm on a 17" MBP running OS 10.9.2.

The Uninstaller in the 7.0.0 applications folder stops when it supposed to start with a message saying, "An error in the Preuninstall task cancelled the uninstall". I tried unchecking each one of the .pkg's to see if one of them was causing the burp, but no, no relief. Same error.

Then, when I tried to use the Uninstaller that comes in the disc image you get with the new MC 7.0.3 download, I get a message saying that the Uninstaller is damaged and that I have to eject the entire disc image.

So basically, I can't uninstall Media Composer. Besides trying to download the 7.0.3 dmg again, is there any place to get a functional uninstaller?

Thanks,

DD

David Dodson
davidadodson@sbcglobal.net


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