Friday, August 19, 2011

Re: [Avid-L2] 5.5..3 upgrade issue

 

I'm running into the exact same problem trying to upgrade from 5.5.1 Mac. At first I can see all the packages in the uninstaller but then they disappear with the same message Rob is seeing.

Deactivate software is greyed out in MC. This Mac has a dongle so is deactivation necessary or possible?

Thanks,
-Terry

On Aug 19, 2011, at 11:25 AM, Jay Mahavier wrote:

> Page 4 of the Read Me file
>
> Use the patch installer if you currently have v5.5.2 or v9.5.2 and you want to upgrade to v5.5.3 or v9.5.3.
>
> The patch installer may have a different process then the full installer.
>
> Jay
>
> On Aug 19, 2011, at 9:24 AM, Avid Editor Rob wrote:
>
>> Trying to upgrade from 5.5.2 (Mac)
>> but when I run the uninstaller, it tells me there's nothing to uninstall,
>> even tho MC currently runs fine.
>>
>> Any suggestions?
>>
>> thanks,
>>
>> rob
>>
>>
>>
>>
>> ------------------------------------
>>
>> Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
>>
>> If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.Yahoo! Groups Links
>>
>>
>>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Search the offical complete Avid-L archives at: http://archives.bengrosser.com/avid/
>
> If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.Yahoo! Groups Links
>
>
>
>

Terry Barnum
digital OutPost
http://www.dop.com

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