I used to have exactly the same symptoms as you describe when I first
upgraded to V5 on an HP XW8600 PC. I'm not sure when the problem went
away... Maybe when I updated the OS to Win7, or when I updated MC to
5.0.3.r7? I'm not sure.
It was only ever an inconvenience for me, although I'm glad it's gone.
*Christopher Pitbladdo
Creative Director
DB Creative*
496 Ferry Road
Edinburgh
EH5 2DL
Tel: 0131 552 5530
Mob: 07590 570 683
Email: christopher@dbcreative.tv <mailto:christopher@dbcreative.tv>
Web: www.dbcreative.tv <http://www.dbcreative.tv>
Award-Winning Avid SD/HD Symphony Editing in Edinburgh
On 10/07/2011 09:15, blafarm wrote:
>
> Somewhere back around v.5 (on PC) -- I started not being able to
> cleanly close-out of MC without an error message.
>
> Using "File>Exit", MC grays-out and hangs until I click my mouse on
> the application. At which time, I am presented with an error message
> that reads: "Avid Editor has stopped working". The options are to
> check online for the problem (which is a dead-end) -- or close the
> program. I always select close the program -- and it will shutdown MC.
>
> I have updated several times to the newest versions of MC using the
> correct procedure -- and I keep expecting the problem to disappear --
> and yet it never does. Importantly, I've never lost any files or work
> -- but I am growing weary of not being able to exit cleanly -- and I
> am loathe to start a paid trouble ticket for this issue.
>
> I've searched high and low on the web for a solution. Anyone else have
> this problem -- or have a sense of what might be the cause -- or how
> to solve it?
>
> Thanks.
>
> The "Problem Details" associated with the error message are as follows:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: AvidMediaComposer.exe
> Application Version: 5.5.2.18480
> Application Timestamp: 4dc2db8f
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.1.7601.17514
> Fault Module Timestamp: 4ce7ba58
> Exception Code: c0000005
> Exception Offset: 0002dedb
> OS Version: 6.1.7601.2.1.0.256.48
> Locale ID: 1033
> Additional Information 1: d3dc
> Additional Information 2: d3dc4f779579ffa4068ec94c2025ee19
> Additional Information 3: 9531
> Additional Information 4: 953134fc15cbd1945b875e131d725182
>
>
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