Thanks very much for the feedback.
Quite surprisingly, I believe I have just accidentally found the cause of the problem on my system.
Long story short -- although I only use two computer monitors when cutting on Media Composer -- I typically have three monitors enabled and hanging off my Avid-qualified HP Z800.
When cutting, I only display Avid on the two outputs of the nVidia 4800 card in my machine. The other card (an nVidia 1800 -- which is also qualified by Avid) is typically used for other applications.
If all three monitors are enabled in my W7 operating system -- I get the hang on exit problem. However, if I disable the third monitor in the OS (nVidia 1800) the hanging problem disappears.
As we are on completely different computing platforms -- I don't know if there is any commonality worth exploring. But my problem seems to be related to having more than two monitors enabled with any MC version at starting at 5 and above.
--- In Avid-L2@yahoogroups.com, Tony Capelli <tcapelli@...> wrote:
>
> One of our offline systems had this same issue. It was an iMac and when MC 5 was installed on it this issue would happen every now and then. The editor who used the station would have to force quit but would never lose anything. He then updated the station to v5.0.3 ( or whatever the latest update was) and them got the message all the time. We uninstalled every Avid program on the computer. Updated the computers OS and re- installed everything along with the update. He says it's working now. It has happened a few times since then but he says he noticed it seems to happen if he's working with G Drives being daisy chained to his iMac.
>
>
>
>
> On Jul 10, 2011, at 1:15 AM, "blafarm" <blafarm@...> wrote:
>
> > Somewhere back around v.5 (on PC) -- I started not being able to cleanly close-out of MC without an error message.
> >
> > Using "File>Exit", MC grays-out and hangs until I click my mouse on the application. At which time, I am presented with an error message that reads: "Avid Editor has stopped working". The options are to check online for the problem (which is a dead-end) -- or close the program. I always select close the program -- and it will shutdown MC.
> >
> > I have updated several times to the newest versions of MC using the correct procedure -- and I keep expecting the problem to disappear -- and yet it never does. Importantly, I've never lost any files or work -- but I am growing weary of not being able to exit cleanly -- and I am loathe to start a paid trouble ticket for this issue.
> >
> > I've searched high and low on the web for a solution. Anyone else have this problem -- or have a sense of what might be the cause -- or how to solve it?
> >
> > Thanks.
> >
> > The "Problem Details" associated with the error message are as follows:
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: AvidMediaComposer.exe
> > Application Version: 5.5.2.18480
> > Application Timestamp: 4dc2db8f
> > Fault Module Name: ntdll.dll
> > Fault Module Version: 6.1.7601.17514
> > Fault Module Timestamp: 4ce7ba58
> > Exception Code: c0000005
> > Exception Offset: 0002dedb
> > OS Version: 6.1.7601.2.1.0.256.48
> > Locale ID: 1033
> > Additional Information 1: d3dc
> > Additional Information 2: d3dc4f779579ffa4068ec94c2025ee19
> > Additional Information 3: 9531
> > Additional Information 4: 953134fc15cbd1945b875e131d725182
> >
> >
>
>
> [Non-text portions of this message have been removed]
>
If you want to donate to Red Cross quake relief, you can do so through your cell phone. Text redcross to 90999 to make a $10 donation. It will be on your next cell bill.
No comments:
Post a Comment