Tuesday, June 22, 2010

Re: [Avid-L2] double registration message

Plug your system ID into the versioner lookup. If it is accepted, then
you can update your dongle to v5.

On 6/22/10, fallendown79 <fallendown79@yahoo.com> wrote:
> I just installed MC5 on my iMac. I went to register it, but once I put in
> all my info, I got a message about double registration.
>
> Last month, I upgraded to MC4 after I bought the iMac, with the knowledge
> that when MC5 came out, I'd get a free upgrade. But I didn't register MC4
> until last week, when I found I could not download the upgrade without
> having done so.
>
> So when I installed MCS, it asked if I wanted to use my dongle and I said
> yes. But then it said I was not a licensed user. But my dongle had been
> upgraded when I installed MC4. The message said to contact an Avid rep, but
> it did not tell me who. So I called the sales and info line. The guy there
> told me I needed to register it. And when I did, that's when it told me
> about the double registration.
>
> I definitely specified that I was registering MC5. So I am not sure what
> the problem is or how to get it solved.
>
>


--
---
Rob Lawson
System Administrator, ACSR ISIS, Windows & Interplay
CBS News


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