[Avid-L2] Re: Automatic Duck help?

Thanks Wes,

I'm probably going to have to pick this up on Monday, I have to scoot out of here soon. I was waiting to hear back from the FCP guy today, to see if he could just re-send the stuff in a zip folder instead. I also wanted to find out what compression he used etc because the project is supposed to be HD (at least all the ones we've done to date are and we're integrating his segment) and this sequence is clearly SD.

I'll also have to check with the Producer to see if they're cool with me uploading the footage to you for debugging. I don't anticipate that there will be a problem, but you never know. Worst-case, I'll have him FedEx the Source footage and I'll Batch Capture from the AAF Comp.

Thanks for all your help!
-kv

--- In Avid-L2@yahoogroups.com, Wes Plate <wes@...> wrote:
>
> On 2/12/10 7:32 AM, "kenton.vannatten" <kenton.vannatten@...> wrote:
>
> > I'm not sure what is up with that. I guess the video is corrupt in some way.
> >
> > Ever seen the invalid data stream error?
>
> I think so. Welcome to our world of having to reverse engineer making media
> for Avid. :-(
>
> For starters I would like to see one of the MXF files you're having trouble
> with and your AAF file. Please zip both and upload to our FTP server...
>
> +-----------------------------------------
> | FTP:
> | address:  ftp://ftp.automaticduck.com
> | username: support
> | password: support
> | or:  ftp://support:support@...
> +-----------------------------------------
>
>
> What "flavor" of Avid project and compression was set in the FCP export?
>
>
> When your upload to our FTP server is complete can you please create a
> support ticket at http://www.automaticduck.com/support/contact ? I can then
> respond back to you directly and request more stuff if we need it.
>
>
>
> --
> Wes Plate
> Automatic Duck, Inc.
> http://www.automaticduck.com
>

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