Today we tried to hook my mid 2010 MacPro upgraded to 12Core 3.33GHz to our Nexis unit they purchased a couple years ago. Our tech talked me through setting up the manual ip address on the second ethernet port of the MacPro. If you face the back panel it is on the right. The first ethernet port goes to our network of computers and internet. Most of the other stations use both ethernet ports but I need access to the computer network on a hardwire. We are able to talk to the main frame and after launching the client software I can see all the workspaces.
I realize my performance will be compromised by having a single connection but I won't be using it much. The unit is connected through Cat 6A cable but I'm not sure if the patchbay jumpers are Cat 5 or Cat 6. Could that be causing the error? I found a couple of jumpers that are Cat 6 and put them in and still get the same error when trying to mountr a workspace. The AE station is on Mac OS 10.9.5 and I installed the same version of client software on my computer which is Mac OS 10.12.6 because our tech said all the versions should match. Could the internal ethernet of the macpro be insufficient. The other computers are using dual ethernet from the internal ethernet ports.
The only other thing I can think of is perhaps the ethernet switch is zoned in a particular way that would require a dual ethernet connection. Is that even possible? The switch is a Cisco Catalyst 984E if I'm reading the small print correctly.
Here is the error log after trying to mount two workspaces one at a time:
Mounting workspace 1/1 with error: Unable to complete operation. Rejected.
John Moore Barking Trout Productions Studio City, CA bigfish@pacbell.net
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Posted by: John Moore <bigfish@pacbell.net>
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