When I called BM I was using a Ultrastudio 4K to establish that dual link isn't working. And the software was using was Resolve and Media Express. So there couldn't be a "oh, that's Avid's problem" bullshit. It was all BM product.
Jay
On Aug 31, 2017, at 6:57 PM, bigfish@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
My experience with BM support has been sketchy especially when it comes to DNxIO. I only found out about the downconvert on spigot 3 and 4 when in dual or single link mode in 4K through the Avid L2. Then when I found that the downconvert outputs created specular issues that triggered scope alarms for video that was fine when switching the Avid project to HD and using the normal output BM was of no help and pointed to Avid. Avid responded but to my knowledge has done nothing to fix that issue.
Some days I feel all alone a drift and a sea of software incompatibility.
---In Avid-L2@yahoogroups.com, <jay_mahavier@...> wrote :So all those setting are under the OUTPUT potion of the Desktop Video Setup software. I've tried all the different settings and none of them make a difference. The only setting under the INPUT section is SDI / HDMI / COMPONENT / COMPOSITE. No way to configure the SDI inputs.As a side note I just got off the phone with Blackmagic support and the basic response was, "hmmm, yeah, everything is set right. It should just work. Have you tried converting that dual link to a single signal?" Wow. So much for supporting dual link.Jay
There is also the level A and level B SDI but that appears to only apply to 3G according to the video desktop interface text so I wouldn't think that applies to dual link. For what it's worth my video desktop was just installed yesterday and it defaulted to SDI level A in 3G while level B is listed as normal in the interface. I would think the default would be normal setting B but what do I know?
---In Avid-L2@yahoogroups.com, <bigfish@...> wrote :You mentioned the BM Express worked but does that support dual link? Maybe if it does you could go there. I would think the DNxIO would play with Adobe Premiere but I've never captured tape in premiere.
I feel your pain. The Nitris DX would do this. I still have one I can switch over to. I recall there were certain limitations to connecting a DNxIO over thunderbolt on a trash can but I don't recall the specifics. Perhaps dual link is one of the obstacles that are limited. My DNxIO is connected PCIe on a mac pro mid 2012.
---In Avid-L2@yahoogroups.com, <jay_mahavier@...> wrote :Yes, I'm using a SR deck.Yes, the tape is 1080psf 23.976 444 RGB.I'm on a MacPro trashcan.DNxIO is connected Tbolt.I started with MC v8.8.4 and BM 10.9.1. I've since upgraded to MC 8.9.1 and BM 10.9.6. All from the Avid download site. I'm running OS X 10.11.6. I have not tried a version of 10.12.The DNxIO appears to only be seeing signal on the SDI A input.The Avid project is 1080p/23.976.I've tried with the Color Space setting at both YCbCr and RGB. When in YCbCr I can get signal link 422 video fine. But when I switch over to RGB color space in the project it gets just black.Avid tech support, all via email because that's the only way they work anymore apparently, asked if I had tried all the different ports on the DNxIO and tried different input configurations. But they never explained how to do any of that and I can't find any way of configuring the 4 SDI inputs on the DNxIO. Not in Media Composer and not in Desktop Video Setup. And there is no documentation that I can find on how to set it up for dual link capture.I've tested the decks to a monitor that supports dual link input and it's fine.I've tired two different SR decks.I've done deck to deck tape duplication with the SR decks and the dupe tape is fine.I've tried two different DNxIO boxes and a Ultrastudio 4KI've tried to get dual link to work on this Mac with Media Composer and Media Express. Neither work for Dual Link.I've tried another MacPro with a matching software config and tried to get dual link to work with Media Express and Resolve. Neither work for Dual Link.I've tried emailing support at Blackmagic and have not gotten a reply.I'm about to try and set up an older MacPro with a Kona 3 and FCP7 and see if I can get that setup working again. Problem there is the speed of the drives to capture uncompressed 1080 444 RGB.Jay
I assume your source is an SR Deck? Not that the source matters given you can see it in BM media express. I just updated my system to Avid's version of Desktop Software 10.9.6. My Avid is 8.5.3 right now and I plan to go to 8.6.4 for compatibility with my main client.
What version of of Avid and Video Desktop are you on? What OS Mac or PC. I've been mac centric for too long to be up on PC quirks in this regard.
When you day you went back to single link are you trying a standard HD source?
When reinstalling software it should be Avid first then video desktop. I've also found that the capture tool doesn't automatically select the DNxIO on the video side. Mine came up with DNxIO for audio but none on the video. I had to use the pull down menu to select DNxIO.
---In Avid-L2@yahoogroups.com, <jay_mahavier@...> wrote :I even uninstalled and reinstalled media composer and the DNxIO software and nada. So now I'm doing a Time Machine recover of the entire system to a point yesterday before I even thought of trying to capture dual link. Grrrr.JayOn Aug 31, 2017, at 12:42 PM, Jay Mahavier jay_mahavier@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
So I tried all of that, except for the Avid project set to 444RGB. I intended to try that this morning after you mentioned it. But guess what,… I get in and now Media Composer won't even see single link through the DNxIO. Blackmagic Media Express still does, but not Media Composer.UGH!!!!Jay
On Aug 31, 2017, at 12:21 AM, bigfish@... [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
In the desktop video setup control panel click the light grey circle with a document looking logo in it. It's right under Artist DNxIO type. Video Output Tab scroll down to SDI Output section in the list last is SDI connector: choose Dual Link. There are other settings for RGB 4:4:4 etc... in that section.
I don't see the same choices in the Video Input tab so I assume it follows the config from video output but I'm only guessing. When you click on video input in avid settings it will open the video desktop control panel then navigate as mentioned above. I have never captured 444 so there is probably the need to choose a project format that is RGB as in 444 not full range video. Perhaps others have done this.
Let us know what you find out.
---In Avid-L2@yahoogroups.com, <jay_mahavier@...> wrote :Trying to get our DNxIO box to capture Dual Link HD SDI 444 RGB and I can't figure out where the settings are in Media Composer or Blackmagic Desktop Video Setup to make that happen. Neither fine manuals are being of much help on this one. Any clues from out there?
Thanks,
Jay
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