Monday, January 30, 2017

Re: [Avid-L2] Another Avid support fail

 

It'll take a lot more global warming than we have right now to make that happen.  Let them spend a summer here and we'll see how they feel about that comparison.


Jay

On Jan 30, 2017, at 1:11 PM, bigfish@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:



Wow I was just told that Ireland is the new Austin.  Perhaps that has something to do with the mis routing.  ;-)


---In Avid-L2@yahoogroups.com, <jay_mahavier@...> wrote :

It's a simple comic tail. Boy has ISIS. They are very happy in Austin, Texas. ISIS has drive failure. But boy has active service contract. Replacement drive goes to Ireland. WTF Avid? WTF?  

I call back to support and get told that someone will call me in 5 to 10 min. And……….. NOTHING!

I so very rarely have to ever deal with Avid support for anything, which is good. Everything tends to be very stable. But is this the new state of things with Avid support?  

Jay



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Posted by: Jay Mahavier <jay_mahavier@earthlink.net>
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this is the Avid-L2

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