For any others that encounter this, the fix Avid suggested worked.
Deactivate the software through Application Manager, then reactivate.
On Monday, September 5, 2016, Roger Shufflebottom <rogershuff@yahoo.co.uk> wrote:
Yes, last year. Took months to resolve (but Marianna did so in the end). I think they have more than one database and they are not synchronised.+44 7973 543660On 5 Sep 2016, at 04:59, pale.edit@gmail.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:Ugh...
I have a valid support contract (expires 7/30/2017) yet MC 8.6.2 thinks my contract expired 7/30/2016 and now refuses to launch. FOR F#$@S SAKE, IT SAYS MY SUPPORT CONTRACT IS VALID RIGHT THERE IN THE APPLICATION MANAGER, but MC seems to not feel like believing it.
Anyone ever seen this happen?
J
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Posted by: John Pale <pale.edit@gmail.com>
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this is the Avid-L2
.
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