You can add NewBlue without the Application Manager. Log in on avid.com and find your MC license in My Products. Tick down the application downloads and it should be there, available to download and install without the "help" of the Application Manager.
On Sun, Feb 14, 2016 at 11:22 PM, bigfish@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
What caches do you clear out and where does one find these caches? I think I need to augment my trouble shooting with cache cleaning as I've never knowingly cleaned my caches. I'm also a bit Plist challanged too. ;-)
---In avid-l2@yahoogroups.com, <mactvman@...> wrote :I just did a clean install of 8.5 on Yosemite, sees my dongle, so runs, but I cannot add New Blue titler till the Application manager connects to AVID. Did the usual, shutdown AvidAppManHelper and cleared the cache files, to no avail. Still App Manager won't connect.There are numerous posts about this in the Avid Editors of Facebook page as well. Per a post from Billy Wood, after contact with AVID tech support it's apparently an issue with their servers.Marianna has also been made aware, but is dealing with a personal emergency (dad broke his arm). I'm sure we'll get an update soon.Dave HoganBurbank, CAOn Sunday, February 14, 2016 6:23 PM, "bigfish@... [Avid-L2]" <Avid-L2@yahoogroups.com> wrote:I just checked one of the other systems at work that synced the account last Friday and it said it failed at connecting the account even though the account info was correct there was a server issue and suggested clicking the sync account. I did that and it seems to have connected correctly to the account.
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Posted by: Mark Spano <cutandcover@gmail.com>
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this is the Avid-L2
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