Tuesday, May 6, 2014

[Avid-L2] Re: New Support structure, pricing

 

No Rupert.  Not at all.


So, if you have 13 calls in a year, you need to pay $360 more because you went over by one call in one month? So there is not "per call overage" charge?  

I sure as hell hope there are good people at that call center, or there will be a schload of complaints about how "the guy/gal answering my call could not help me and now I am over my limit...".

And the feature of being able to be on the Avid Communities: is this something that is changing?

Silly stuff, this new structure, but I guess it is better for Avid revenue....

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