Sunday, March 2, 2014

Re: [Avid-L2] Uninstall Madness

No, Michael. My problems started when I was on 10.9.1. They continued after I had to move to 10.9.2 for my machine's security. Thanks for paying attention.

Stefan Rhys

Contact: 626.679.0813

Filmmaker/Consultant

Coffee Cart Productions

E-mail: srhys@coffeecartproductions.com

Biography: www.neweraartist.net

Website: www.coffeecartproductions.com

**The information contained in this electronic mail is privileged and confidential information intended only for the use of the individual or entity named in the above address. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited.**

On Mar 1, 2014, at 5:18 PM, Michael Brockington <brocking@sfu.ca> wrote:

I wouldn't argue that point with you David; I'm sure it's true. But I'm equally sure such issues are less common with supported OS versions.

In this case, as Stefan confirmed towards the end of this thread, his problems started when he upgraded from 10.9.1, which is supported, to 10.9.2 which is not.

Cheers,
--Michael

On 14-03-01 4:41 PM, David Dodson wrote:

Michael, I'm gonna have to chime in here and say that your comment isn't quite fair in that these uninstall issues are not isolated to efforts to install on unsupported and/or unqualified OS's. Because that's just not true. I've had uninstall frustrations on boxes that were supposedly 100% qualified for the versions being installed. So let's be fair about this, and not assume that there's no problem based on the false assertion that these problems do not exist on supported versions and OS's. Because that just ain't so.

DD

On Mar 1, 2014, at 4:31 PM, Michael Brockington <brocking@sfu.ca> wrote:

Stefan:

You created your own problem by running the software on an unsupported operating system version. Not too surprising, then, that some members of this forum are unsympathetic to your ensuing rant about how crappy Avid software is. Not so classy, that. I'm impressed by how many folks offered help nonetheless.

If you still need to discharge some anger, maybe Apple would be a more appropriate target. You know -- the company that left the gaping security hole in 10.9.1 which prompted your unfortunate OS upgrade.

--Michael Brockington

On 14-03-01 3:10 PM, Stefan Rhys wrote:

Wow.

Classy, Evan Wright! Thanks.

When I initially started my migration, I HAD an approved operating system. And actually, you're wrong Evan, Mavericks 10.9.1 was finally approved for use with MC 6.5 (or else I never would have made the jump in the first place).

But then with the recent SSL issue and I HAD to update, guess what? I'm not on an approved system. And despite following all the recommended protocols previously I was given, still the issue.

Fortunately both David and Marianna are both ACTUALLY classy individuals and have reached out to me.

I will wait until the latest approved update comes out and hope for the best.

Keep it classy,

--S.

Sent from my iPad

On Mar 1, 2014, at 7:23 AM, <evan.wright@me.com> wrote:

Seems like all of this uninstall fiasco could have been avoided in the first place by installing the Avid software on a QUALIFIED operating system. It makes complete sense that the uninstall is also having issues, as it too is running on an unqualified OS. Seems the easiest way to fix everything would be to simply-- and properly (meaning use backups) reformat your drive back to Mountain Lion, then reinstall Media Composer. Once that is done, that should give you time to fix your own coffeecartproductions website that is also broken, which offers iPad visitors a black void instead of a home page. Seems like you are IT challenged, and not Avid.

David Dodson
davidadodson@sbcglobal.net