Sunday, March 2, 2014

Re: [Avid-L2] Uninstall Madness

 


Stefan,

Thank you. If you need help in the future, don't hesitate to reach out.  

Take care,

Dave






David Colantuoni
Senior Director Product Management | Creative Apps-Storage

Avid
75 Network Drive
Burlington, MA
01803 
United States Of America
david.colantuoni@avid.com 


From: Stefan Rhys <srhys@coffeecartproductions.com>
Reply-To: "Avid-L2@yahoogroups.com" <Avid-L2@yahoogroups.com>
Date: Saturday, March 1, 2014 11:10 PM
To: "Avid-L2@yahoogroups.com" <Avid-L2@yahoogroups.com>, "evan.wright@me.com" <evan.wright@me.com>
Subject: Re: [Avid-L2] Uninstall Madness

 

Wow.

Classy, Evan Wright!  Thanks.

When I initially started my migration, I HAD an approved operating system.  And actually, you're wrong Evan, Mavericks 10.9.1 was finally approved for use with MC 6.5 (or else I never would have made the jump in the first place). 

But then with the recent SSL issue and I HAD to update, guess what? I'm not on an approved system.  And despite following all the recommended protocols previously I was given, still the issue.

Fortunately both David and Marianna are both ACTUALLY classy individuals and have reached out to me.

I will wait until the latest approved update comes out and hope for the best. 

Keep it classy,

--S.



Sent from my iPad

On Mar 1, 2014, at 7:23 AM, <evan.wright@me.com> wrote:

 

Seems like all of this uninstall fiasco could have been avoided in the first place by installing the Avid software on a QUALIFIED operating system.  It makes complete sense that the uninstall is also having issues, as it too is running on an unqualified OS.   Seems the easiest way to fix everything would be to simply-- and properly (meaning use backups) reformat your drive back to Mountain Lion, then reinstall Media Composer.  Once that is done, that should give you time to fix your own coffeecartproductions website that is also broken, which offers iPad visitors a black void instead of a home page.  Seems like you are IT challenged, and not Avid.

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