Wednesday, March 6, 2013

[Avid-L2] Re: OT: Windows Install Failure

 

If you haven't already done it, I would try to eliminate (or at least reduce) the possibility of a hardware-related problem by running HP's Vision Diagnostics. This is the utility that HP runs internally.

Run the full comprehensive test (can't remember the exact name) -- not the quick test. And you might consider burning-in the machine by running a continuous loop overnight (or over a day or so) while you wait for your replacement discs to arrive.

For this purpose, I usually select a loop value of 5000 -- just to make sure it does not stop by itself. And you can opt to have the test stop on an error -- or just review the log results when you are tired of it running.

Use the link below, scroll down to the second section -- and decide if you want to run it from a USB flash drive or a CD. Which ever you select, make sure your BIOS is set to boot off of your desired device.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?cc=us&prodNameId=3718646&prodSeriesId=3718645&swLang=13&taskId=135&swEnvOID=4015

or use this shortened link:

http://tinyurl.com/c4wzry9

Other things to check would include (in diminishing priority);

1. Making sure your drive is connected to the main board using the black SATA ports -- and not the white SAS ports.

2. Making sure your exact drive model is qualified for use in the Z800 (workstation performance tolerances can be tight and it can make a difference).

3. Running something like Seagate SeaTools on the drive to confirm its integrity. http://www.seagate.com/support/downloads/seatools/

My opinion, assuming this had been a functioning machine and none of the aforementioned tests result in errors -- I'd assume it was your installation disc too.

Lastly, once you get up and running, you might consider reviewing the latest drivers available for your machine.

Good luck.

--- In Avid-L2@yahoogroups.com, "Dave Spraker" wrote:
>
> Trying to be smart and do full, clean install of Windows 7 onto a brand new
> hard drive (Seagate Barracuda) to run in a z800. Using the HP restore
> disks. All goes well until the "Setup is starting services" is almost
> complete and then I get a very generic message that the install has failed.
>
>
>
> Any ideas? HP says they will send new disks but that seems like a cop out.
>
>
>
>
>
> Dave Spraker
>
>
> Western Rep | EditShare | Maxx Digital | Consulting | Sports Audio
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> dave@...
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> http://www.maxxdigital.com/> www.maxxdigital.com
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> http://www.spraker.tv/> www.spraker.tv
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> https://www.vizify.com/es/50a32f618e76660002000521> See my vizify bio!
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> [Non-text portions of this message have been removed]
>

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