Thanks Donnie - at least that confirms it's a system-wide problem and not just us.
Do you have any other contact info I haven't already tried? I hate to say it, but these guys seem to be impossible to reach. I'm getting the sense that this business has been running virtually unattended for the last several years. Nobody there has EVER responded to support tickets I've sent. How's your mileage been?
David
--- In Avid-L2@yahoogroups.com, Donnie Rogers <donnie@...> wrote:
>
> ours is down too.
>
> Donnie Rogers
> VP of Technology
> Grass Roots Media, Inc.
> 115 N. William Street
> South Bend, Indiana 46601
>
> 574-289-8437 Office
> 574-250-0155 Mobile
> donnie@...
>
> Grass Roots Media on YouTube
>
>
>
>
>
> On Jan 16, 2012, at 3:04 PM, davidjzimmerly wrote:
>
> > Hello all,
> >
> > We have a very busy Xprove account that appears to have gone completely offline today. I have sent messages to support@... and to info@... I have even sent a message to Frank Capria to see if he can help.
> >
> > Any ideas or information would be greatly appreciated. This will turn into a full-blown emergency for us if we can't figure this out quickly.
> >
> > Thanks all!
> >
> > David Zimmerly
> > Post Supervisor
> > Affinity Productions
> > 613-820-4660 office
> > 613-277-9217 cell
> >
> >
>
>
>
> [Non-text portions of this message have been removed]
>
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