John,
The KB article links on that tech note are being fixed but I dont know whenthat will be completed.
For now, you can send an email to videoreghelp@avid.com. The subject of the email should be "Production Suite License Request" and include in the body of the email your Name, Email, Phone Number, and System ID(s).
Marianna
--- In Avid-L2@yahoogroups.com, John Moore <bigfish@...> wrote:
>
> In finally trying to get the 3rd party activation serial numbers for 5.5x upgrade that qualified for MC 6 I found the email address at the bottom of this page"
> http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=424031
> But about 2/3rds down this page where it says"
>
> How to get activation serial numbers:
> New or Upgrade Boxed Sets
> Purchases made on the Avid Webstore
> Support Customers
> Media Composer Academic Students
> "Protect" Customers
> Clicking on any of these links seems to go to an blank page. Is this a broke on the website? I'm using firefox as a browser on a Mac.
>
> John Moore
>
> Barking Trout Productions
>
> Studio City, CA
>
> bigfish@...
>
> [Non-text portions of this message have been removed]
>
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