Instead of trouble shooting over the phone, why not try REMOTE CONTROLLING the teacher's PC.
Use TEAMVIEWER or some other remote system. You can then poke around with your own expert eyes,
and hopefully, quickly discover and correct the problem.
Just a thought.
Spitz
________________________________
From: Steve Hullfish <steve4lists@veralith.com>
To: Avid-L2@yahoogroups.com
Sent: Wednesday, November 30, 2011 9:26 AM
Subject: [Avid-L2] Missing audio in a sequence... Play along with the mystery!
I'm trying to help someone else using a PC and MC5.0. I've thought of everything I can. (Trying to help a high school media teacher transitioning from FCP to Avid trying to use my Avid training product from Class on Demand.)
They have a project with multiple sequences (DV media). All audio is the same sample rate.
They can hear audio on ALMOST ALL of the sequences and on ALL source clips, but on ONE sequence, they can't hear audio. On that sequence, the last thing the guy can remember doing before he lost audio (it DID have it at one point) was he was trying to slip and slide a clip. Possibly some option clicking he did went astray. The sequence has multiple clips and audio is missing on ALL of the clips, not just the one he was slipping and sliding.
Here are some of the things I trouble shot:
The mute and solo buttons aren't on in the bad sequence.
We turned on Audio waveforms on the bad sequence and you can see sample waveforms in the timeline. They are dark grey, not white.
We turned on Audio Auto Gain and made sure that the audio hadn't been key framed accidentally to null. Rubberbanding is set to 0db.
We turned on the Audio Mixer and there are two tracks of audio with both faders set to 0db.
We match framed the audio from the sequence back to the source and the matchframed audio plays perfectly in the source side.
I checked his audio out fader in the audio output tab of the Audio Project setting and it was set to 0db.
I had him mark an in and an out and select all tracks on the bad sequence, copy and paste into one of the good sequences… and he said there was some problem… I couldn't figure out what he was doing to make sure this worked… I figured if we copied the clips from the bad sequence to a good sequence, it would work, but it didn't, but I'm not sure he followed the directions correctly.
Any other ideas about why one sequence in a project would have audio and not another? His PC is NOT on the internet.
Steve Hullfish
contributor: www.provideocoalition.com
author: "The Art and Technique of Digital Color Correction"
co-author: "Color Correction for Video: revised edition," "Avid Xpress Pro Editing Workshop" and "Avid XpressDV On the Spot"
presenter: Class On Demand's "Complete Training for Avid Media Composer" AND "Complete Training for Apple Color"
www.classondemand.net/media/final-cut-training/color01.aspx
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