Wow this post is a record for being put on hold by the internet. Ironic given the subject matter. ;-)
--- In Avid-L2@yahoogroups.com, "johnrobmoore" <bigfish@...> wrote:
>
> The few times I've needed to talk to a sales rep Marianna got me the regional person's number and I had little if any trouble getting through. Not trying to discount others' experiences but when in doubt give Marianna a shout, technically an email. Throw in a good dog story and you're assured prompt service. ;-)
>
> --- In Avid-L2@yahoogroups.com, Anna Hovhannessian <annahovhannessian@> wrote:
> >
> > Good luck getting a rep on the phone...
> >
> >
> >
> > On Oct 19, 2011, at 1:15 AM, Jeff Cook <jeff@> wrote:
> >
> > > Yes, mine back in June was also a mess at each and every phase. Might as well call them directly and start sorting it out.
> > >
> > > --
> > > Jeff Cook
> > > jeff@
> > > 703-980-1104 (cell)
> > >
> > > CookStudios.com
> > > Freelance Video Editing
> > > Washington DC & Portable
> > >
> > >
> > > On Oct 19, 2011, at 12:36 AM, jesseg132001 wrote:
> > >
> > >> Marianna -
> > >> I went for this crossgrade promotion right after you posted it.
> > >> That was close to 3 weeks ago.
> > >>
> > >> And apparently, it has yet to ship.
> > >> After a few frustrating go-rounds with Avid's industry leading website
> > >> (just in terms of user unfriendliness) It seems that maybe this will ship
> > >> on October 26th.
> > >>
> > >> Just so I'm clear: it takes Avid close to a month to ship 1 copy of their flagship product?
> > >>
> > >> Now, I've got a new project starting this week and was hoping to cut on MC 5.5.
> > >> I basically have no choice but to cut it on FCP instead.
> > >>
> > >> So I'm just wondering - did anyone else receive a copy of the crossgrade?
> > >> And why does Avid make it so hard to buy and use their product? I thought the whole point of this crossgrade was to capitalize on the disappointment of FCPX. Talk about mission not accomplished.
> > >>
> > >> Thanks for listening.
> > >> Jesse Gordon
> > >>
> > >> --- In Avid-L2@yahoogroups.com, "Marianna" <marianna.montague@> wrote:
> > >>>
> > >>> Any Avidites who have FCP licenses in their shop who have not taken advantage of the crossgrade - heads up!!!!.
> > >>>
> > >>> Avid's current limited-time crossgrade promotion, at $995 USD, ends Friday September 30, 2011. The crossgrade has been extended starting October 1, 2011 on an ongoing basis but will be priced at $1499 USD.
> > >>>
> > >>> To get the better price break, you should order your crossgrade before Friday night September 30, 2011. To submit the online form to get your code for use on the Avid store, go to http://www.avid.com/us/promo
> > >>>
> > >>> Questions, ping me off forum.
> > >>>
> > >>> Scott â€" don't shoot the messenger :)
> > >>>
> > >>> Marianna
> > >>>
> > >
> > >
> > >
> > > ------------------------------------
> > >
> > > Search the official Complete Avid-L archives at: http://archives.bengrosser.com/avid/
> > > Yahoo! Groups Links
> > >
> > >
> > >
> >
>
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