Wednesday, October 26, 2011

[Avid-L2] Re: Error # - 5000 while verifying your authorization

 

Dave,

Yah this is a known issue with 5.5.x including 5.5.3... here is how you get around it:

http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=406475

Getting rid of the plugs then putting them back in to find the one causing the angst is the way to go.

Ping me if you get stuck..... on email for the rest of the day but not hecking the L2 til tonight.

marianna
marianna.montague@avid.com

--- In Avid-L2@yahoogroups.com, "Dave Spraker" <avid@...> wrote:
>
> All -
>
> I have a customer who upgraded from 5 to 5.5.3 on the Mac and is
> encountering the following:
>
> "I am also still getting the "Error # - 5000 while verifying your
> authorization" when Media Composer tries to initialize audio plugins on
> start up. I've found some threads in Avid's support forum, but I have not
> seen a solution that works with MC 5.5.3 - although there is one that
> apparently works for previous versions, according to a couple of the
> threads. I am not the only one getting this error message and looking for
> help, based on what I've found in the forums, as there are no audio plugins
> in the folder listed in the fix for a previous software version. Basically,
> I have to click OK about 20 times to get through the audio initialization
> process and it usually works. Occasionally, I will get bus thread errors and
> have to restart the computer. MC has also crashed several times during
> editing with bus thread errors, but usually works after restarting the
> computer. And, for the first time tonight, MC crashed with a "Mac Error - 50
> (error in user parameter list), which I haven't been able to find any
> helpful information on in the past 10 minutes."
>
> Anyone else seeing this? I'm going to try to clean it up tomorrow with an
> uninstall/reinstall. Any other ideas?
>
> TIA,
>
> Dave Spraker
>
> advancedbroadcastsolutions.com
> spraker.tv
> Skype - davespraker
>

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