Contact Marianna about your account. She can assist.
DQS
On Nov 23, 2019, at 11:24 AM, David Dodson <davidadodson@sbcglobal.net> wrote:
To be clear, are you referring to the community.avid.com forums in the Avid Community section of their site?
On Nov 23, 2019, at 8:21 AM, Gowanus Canal <gowanuscanalstinks@gmail.com> wrote:The official Avid forum is monitored constantly by Marianna and several Avid employees.I always post my FR there.DQSOn Nov 23, 2019, at 11:13 AM, David Dodson <davaldod@gmail.com> wrote:Is there an official site/address/procedure by which we may submit a Support, Tech, or Feature requests to Avid?I don't mean some little problem specific to my system or set-up (like, 'Hey, my System ID doesn't work anymore…'), but more like, "Despite all parties' claims, Blackmagic BRAW remains 'Unsupported' and unable to be transcoded via AMA in Media Composer.'How does a user make a legitimate (official) submission to Avid on a thing like this? I don't want to just throw things into the air and hope the wind carries them in the general direction of someone at Avid.Much obliged,D
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