Dear colleague,
Thank you for your message. Kindly note that I am out of office from 12 July till 07 August 2015, both days inclusive. During my absence please coordinate with Mr. Karim Dhib KDhib@jcctv.net (Tel: 55169204 ) for the issues related to Post Production and Mr. Wessam Abdellatif WAbdellatif@jcctv.net (Tel: 66598775 ) for the issues related to Acquisitions.
I will not be able to check my e-mails regularly but please keep me CC in all correspondence.
Best regards,
On Jul 12, 2015, at 08:19, Mark Spano cutandcover@gmail.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
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> Hmm - you have support, correct? Log in to Avid.com, and on the right side of the account panel, you should see My Support Center. In that list, the link you want is Access the Support Center (Portal). From there, you can create a support case very easily.
>
> Avid Support Codes (ASC) are only if you don't have support (either yearly permanent license or monthly subscription). You don't need an ASC if you are on support.
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> On Fri, Jul 10, 2015 at 4:47 PM, John Moore bigfish@pacbell.net [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
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> I'm trying to report the effects bug I found yesterday in 8.3.1 and 8.3.0. I want to be a big boy here and go through the web site but I end up with phone numbers or I need to have an Avid Support Code to submit online. Where do I find my ASC? I'm trying to report what I see is a bug or omission of previous functionality. do I really need an ASC just to report it so they can duplicate it at the Mother Ship?
>
> John Moore
> Barking Trout Productions
> Studio City, CA
> bigfish@pacbell.net
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[Non-text portions of this message have been removed]
Posted by: Walid Ketata <walidketata@gmail.com>
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