This IS the Avid L2: Re: [Avid-L2] AMA not working issue

I see this a lot with multiple students working in our labs, with multiple Mac accouts. We usually trash the AMA Management folder and it comes back to life. I hadn't considered the permissions aspect.

With Best Wishes,
Roger Shufflebottom
+44 7973 543 660

From: "Rupert Watson rupert@root6.com [Avid-L2]" <Avid-L2@yahoogroups.com>
To: "Avid-L2@yahoogroups.com" <Avid-L2@yahoogroups.com>
Sent: Friday, 30 January 2015, 9:34
Subject: RE: [Avid-L2] AMA not working issue

Terence

Coincidentally, I was told about this behaviour by a customer yesterday. Are you putting the AMA material on the internal hard drive of the Mac or an external drive? If external, how is it connected?

Rupert Watson

+44 7787 554801

www.root6.com

From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: 30 January 2015 06:38
To: Avid-L2@yahoogroups.com
Subject: [Avid-L2] AMA not working issue

Hit an issue on several of our newly updated Mac systems where AMA linking wouldn't work. No error messages. No console messages. It just would't work. After some fun troubleshooting I found the issue was a folder whose permissions got changed from Read / write for everyone to just read. Changing it back fixes the issue. Not sure if it happened with the update or with cloning the drive prior to updating.

The folder is here:

Users/Shared/AvidMediaComposer/AMA Management/AMA Metadata Folders

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