Friday, January 30, 2015

RE: [Avid-L2] AMA not working issue

 

Terence

 

Coincidentally, I was told about this behaviour by a customer yesterday. Are you putting the AMA material on the internal hard drive of the Mac or an external drive? If external, how is it connected?

 

Rupert Watson

+44 7787 554801

www.root6.com

 

From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: 30 January 2015 06:38
To: Avid-L2@yahoogroups.com
Subject: [Avid-L2] AMA not working issue

 

 

Hit an issue on several of our newly updated Mac systems where AMA linking wouldn't work. No error messages. No console messages. It just would't work. After some fun troubleshooting I found the issue was a folder whose permissions got changed from Read / write for everyone to just read. Changing it back fixes the issue. Not sure if it happened with the update or with cloning the drive prior to updating.

 

The folder is here: 

 

Users/Shared/AvidMediaComposer/AMA Management/AMA Metadata Folders

 

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Posted by: Rupert Watson <rupert@root6.com>
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