Monday, December 7, 2015

Re: [Avid-L2] Support contract renewal problem

 

And actually, I think I got the address wrong:
marianna.montague@avid.com might work better.


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john heiser | senior video editor
o2ideas
birmingham, alabama, USA

On Mon, Dec 7, 2015 at 2:06 PM, John Heiser <jpheiser@gmail.com> wrote:

On Mon, Dec 7, 2015 at 2:00 PM, Ashley Smith ashley@creatv.co.za [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

Hi Marianna,

I bought a support plan renewal (MC with Symph) from Videoguys and have received a Serial Code.

When I copy and paste that code into my "Product\renew support" on my Avid account, it returns an invalid code message.

I hope you can help.

Ashley,
A private email to Marianna might be a better way to go here.

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john heiser | senior video editor
o2ideas
birmingham, alabama, USA

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Posted by: John Heiser <jpheiser@gmail.com>
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this is the Avid-L2

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