FWIW I had the same problem. I called Avid support and they said the renewal code was owned by somebody with a completely different email address than mine. I got a case number from the Avid support guy, and sent him copies of the emails I had received from Videoguys with the invoice and renewal code info. We'll see what happens...
geo.
---In Avid-L2@yahoogroups.com, <marianna_montague@...> wrote :
geo.
---In Avid-L2@yahoogroups.com, <marianna_montague@...> wrote :
Ashley
Email me off this forum and include the code video guys.com gave you and your System ID.
Jeff S. - can anyone remove her system ID from the above post?
Marianna
marianna.montague@...
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Posted by: geo.cohn@yahoo.com
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this is the Avid-L2
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