This IS the Avid L2: RE: [Avid-L2] OT: Monitoring network connectivity...

Andi

One in the morning ? Ouch.

Give us a call – I think we may be able to help; depending on where it is you are working, of course ;-)

Rupert Watson
+44 7787 554801
www.root6.com

From: Avid-L2@yahoogroups.com [mailto:Avid-L2@yahoogroups.com]
Sent: 16 June 2015 01:04
To: Avid-L2@yahoogroups.com
Subject: [Avid-L2] OT: Monitoring network connectivity...

I'm getting an error that I've seen before but never got to the bottom of.

Scenario is I am transcoding multiple 2 hour long EVS streams to 15:1s Avid media. The rushes are XDCAM 50mb/s mxfs stored on nearline storage and I'm transcoding to an ISIS 5500. I'm using 3 HP Z840s with 32GB RAM in each. Avid version is 6.5.4.6. There is plenty of space on everything.

I keep getting the error "Exception: SWCompCvtr::ReleaseLocateBuffer timed out waiting for compressor to stop". The transcode crashes out and I have to start again. It seems random and sometimes the clip that previously crashed will go through fine with the next attempt.

I'm at a large facility and the rushes are stored on a nearline server which I have mounted as a Network drive. I'm beginning to wonder if it's not an Avid problem at all but rather that their network is a bit dodgy and is possibly losing it's connection thus interrupting Avid's transcode and causing the crash.

Is it possible to produce a log of any problems that a network might experience in order to cross reference timings with transcode crashes? I won't be doing this but I want to suggest it to them for the morning (night shift, freelance) to see if it's the problem. Does anyone feel this is a possibility? Or has anyone encountered this issue before and solved it?

Andi

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