Hey John
No way you read the read me that fast :) some things that might help.
1. Any customer that has previously activated a v8 license will need to re-activate their current license when they want to upgrade to Media Composer v8.3 or higher. Dongle customers will also need to re-update their dongle.
2. A licensing database is created when you first launch Media Composer or when you first launch Application Manager. Application Manager v2.2 and Media Composer v8.3 - the way in which the licensing database is created has changed. What app man are you using?
3. Media Composer v8.3 is compatible with Application Manager v2.2. However, if you update to Application Manager v2.2 and attempt to launch a version of Media Composer prior to v8.3 and you had deleted the license database before launching Application Manager v2.2, the editing application will not launch. If you experience this, you can do one of the following:
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Uninstall Application Manager v2.2. Uninstall and Reinstall the Media Composer version (prior to v8.3). The earlier version of the editing application will install a compatible Application Manager.
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Upgrade to Media Composer v8.3.1.
4. Please read the How to Update Your License page before upgrading to this release.
More detailed information is also available on the Upgrade and Support Plan FAQ page.
Note: The FlexVersioner is no longer supported for this release. See the Support Upgradearticle for instructions on how to upgrade your license.
still having issues.....
email me directly at marianna.montague@avid.com and Include your system ID
Marianna
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Posted by: marianna_montague@avid.com
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