Monday, October 20, 2014

Re: [Avid-L2] Hello to old friends

OSX 10.8.5 at the moment.

K

On 21. okt. 2014, at 00:06, 'Dom Q. Silverio' domqsilverio@gmail.com [Avid-L2] <Avid-L2@yahoogroups.com> wrote:

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> What OS?
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> Dom Q. Silverio
>
> On Mon, Oct 20, 2014 at 6:03 PM, David Dodson davidadodson@sbcglobal.net [Avid-L2] <Avid-L2@yahoogroups.com>wrote:
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> I think the best thing to do is that which is so oft repeated here… contact Marianna (Montague).
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> DD
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>
> On Oct 20, 2014, at 2:50 PM, Knut A Helgeland knut@toxic.no [Avid-L2] <Avid-L2@yahoogroups.com> wrote:
>
>> Hello from Oslo,
>>
>> I've been out of the Avid-loop for a while. Now I need a little guidance on how to get an old Media Composer license/dongle upgraded to the current generation. I have a set of dongles, which were last licensed for running version 5.5.3, but now they both fail on starting a fresh install of the v5.5.3 app - "License not valid".
>>
>> Going to the Support Upgrades service online, it does not recognize me as the owner of the SysIDs.
>>
>> How would I go about updating these two systems? The Avid support site is not very self-explanatory.
>>
>> Knut
>>
>
> David Dodson
> davidadodson@sbcglobal.net
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