Wednesday, September 4, 2013

[Avid-L2] Decklink 4K Extreme pushing up daisys by the roots and it's not resting?

 

After spending several hours trying to establish RS-422 control from a  Blackmagic Decklink 4K Extreme I finally looked at the MacPro 12 core OS 10.8.3 system report info under pci cards and didn't see the 4K Extreme listed.  I moved it from slot 3 to 4 and still no listing.  The Atto celerity in slot 4 also shows in slot 3.  I reloaded the blackmagic desktop video manager software, that includes all drivers but still nothing.  I'm pronouncing the card that has worked for the last 3 plus months as dead.  Anybody know what blackmagic's warranty policy is, I'll check their website and see if our VAR will do a card swap.  I hope I just got a lemon here as I don't want to be replacing the card every 4 months.  ;-(
 
John Moore
Barking Trout Productions
Studio City, CA
bigfish@pacbell.net

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