Re: [Avid-L2] Dreamcolor Calibration

Hi Mike,

I'm the "DreamColor architect" within HP Displays Engineering and am happy
to help you. The first thing you should do is make sure you're running the
latest version of the calibration software. You can download the latest
Windows calibration software here: DCS Win <http://goo.gl/sQcWR> and the
Mac software here: DCS Mac <http://goo.gl/5d3vV>. You should also make sure
you have the latest version of the firmware installed on the display which
can be downloaded here: LP2480zx FW Update <http://goo.gl/Xl7BN>

If you are still having trouble, please don't hesitate to copy me offlist.

Best,
-greg


On Sun, Jun 2, 2013 at 11:09 PM, Jay Mahavier <jay_mahavier@earthlink.net>wrote:

> **
>
>
> I don't have experience with that aspect of the Dreamcolor monitor, but HP
> does typically have very good support. So I would say that in the morning
> give HP support a call and see what they can do for you.
>
> Jay
>
>
> On Jun 2, 2013, at 10:45 PM, Mike Drew wrote:
>
> > Hi all, I have 6 Dreamcolor monitors to calibrate and I am having a lot
> of
> > trouble getting the Calibration software to work. I am getting the "USB
> not
> > Connected" error. I have searched forums and found its something to do
> with
> > 64bit USB drivers that the HP/X-Rite software does not like. I can update
> > the firmware and the 4 port USB hub in the monitor works fine so its not
> the
> > Dreamcolors. Has anyone got this to work properly? Doing this from both
> PC
> > and MAC.
> > No joy either way.
> >
> > Cheers
> >
> > Mike Drew
> >
> > Operations Manager
> > The Post Lounge
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> > ------------------------------------
>
> >
> > Search the official Complete Avid-L archives at:
> http://archives.bengrosser.com/avid/
> > Yahoo! Groups Links
> >
> >
> >
>
>
>


[Non-text portions of this message have been removed]



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