That was a good, and useful, rant Nigel. I hope Avid hears it.
Shirley
-----Original Message-----
From: Nigel Gourley <avid-l@outpostfacilities.co.uk>
To: Avid-L2 <Avid-L2@yahoogroups.com>
Sent: Wed, Feb 22, 2012 8:17 am
Subject: [Avid-L2] Avid store hell
Blimey it's still the most frustrating experience actually trying to buy
things..
I bought an upgrade in the online shop.. The activation code is apparently
invalid, the web link about updates if you purchased online doesn't work.
The customer service that you are supposed to contact is none existent.
Oh and the online payment wouldn't work I had to do it through paypal.
Luckily there is a customer satisfaction survey where I can put "
unsatisfactory "in every box and be thanked for my feedback J
Rant over!
N
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