From today's NYTimes:
Seagateâs warranties for internal desktop and laptop drives will be reduced to one year from five years. . .
Steve Duplessie, an analyst with the Enterprise Strategy Group, said that reducing a warranty was highly unusual and that he could not think of another such instance. He suggested that it was related to the Thailand floods.
âThey donât have components to fix things, so they canât afford to fix things. They can only sell things now,â Mr. Duplessie said. âItâs bad for the consumer, but itâs kind of a damned if you do, damned if you donât situation for the manufacturers. Theyâre going to back off warranties in order to support revenue, or else Wall Street will slaughter them.â
Seagateâs new warranty policies will become effective on Dec. 31, and Western Digitalâs changes will begin Jan. 2, 2012. Hard drives bought before those dates will retain their original warranty policies.
http://bits.blogs.nytimes.com/2011/12/20/seagate-wd-storage-warranty/
Tuesday, December 20, 2011
[Avid-L2] "Seagate and Western Digital Reduce Warranties for Some Hard Drives"
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