Call Tech Support. They had me up and running in five minutes. Just have all your serial numbers etc ready. The support guy was really helpful and I have had two emails since asking if my problem was solved.
Tony
--- In Avid-L2@yahoogroups.com, RT <huipro@...> wrote:
>
> Wonderbread? Wait a sec! The situation just went from weird to FUBAR.
>
> I purchased a Phrasefind (for V6) license but can not install it on a
> donglized 6.0 Mac system.
>
> Dongle is working. Avid is working. System is registered. Try using
> ALC to activate the PF license. Click the PhraseFind activate button,..
>
> ALC asks for the system ID and a 4x4 serial number. But PF has a 5x5
> (alpha) serial number. And if you enter the MC6 serial #, ALC will
> immediately try to retire your dongle. Catch 22. The printed
> instructions on the sheets with the PF serial number are wrong.
>
> The problem seems to be that ALC does not see the dongle. I sees a
> system ID but lists it as "INACTIVE" and tries to repair this.
>
> So how do I get this PF license to stick to this dongle?
>
> Oye! I'm headed for the "medicine" cabinet,...again. ;-)
>
> RT
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