Actually, we remove system ID's from the versioner when support contracts lapse. This is done daily... so their system ID would not be IN the versioner.
Unfortunately, if you did not download the uprgades when you had access, you can't do that now.
Wish that wasnt the case but....
marianna
--- In Avid-L2@yahoogroups.com, Bogdan Grigoresco <bogdan_grigorescu@...> wrote:
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> Yes, your system ID should be in the versioner if you were on assurance at the time of v5 or v5.5 release. In other words, download the versioner and run Dongle Manager and it will tell you if your dongle is compatible and upgradeable.
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> cheers,
> Bogdan Grigoresco
> Sr.Engineer, ACSR DS/Unity
> www.finale.tv
>
> --- On Tue, 11/15/11, Post <post@...> wrote:
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> From: Post <post@...>
> Subject: [Avid-L2] Out of assurance UGs
> To: Avid-L2@yahoogroups.com
> Date: Tuesday, November 15, 2011, 8:52 PM
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> Hi all, a quick question about upgrades. The bean counters here let our
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> assurance expire just after MC 5.5 came out but I had not taken advantage of
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> the 5 or 5.5 release (to busy)so am still on MC V4. Are we still entitled to
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> the upgrade to 5.5 even though I never upgraded to it? It would make the
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> Thanks
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> Mike Drew
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Wednesday, November 16, 2011
[Avid-L2] Re: Out of assurance UGs
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